The ACCI is currently developing performance characterization and measurement in quality and safety at two hospitals under construction on the Central Coast. The two projects are being benchmarked against each other to help improve performance in these crucial areas of project performance.

The project is based on a framework developed by ACCI, the first element of which was designed to show whether or not the various actions in the management system designed to identify problems, are being carried out in accordance with the plan.

The second element in the framework comprises performance indicators that reveal whether or not the problems identified by the management system are being followed through, and the third element directly measures the outcome being sought, but focuses on progressive outcomes rather than final outcomes.

The ACCI framework introduces an assessment of management response to identified problems. This provides real time feedback and should lead to problem prevention and reduction.

For further details contact Professor Marton Marosszeky at the Australian Centre For Construction Innovation, UNSW on Ph: 0412 446 916